In a significant milestone for Dubai’s transport and infrastructure sector, His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, and Minister of Defence, has congratulated the Roads and Transport Authority (RTA) for winning the prestigious **‘Dubai-it Award’** in the Government category.
At **Business Promotion24**, we closely follow the developments that shape the UAE’s economic and urban landscape. This recognition highlights the RTA’s extraordinary commitment to accelerating services, boosting operational efficiency, and setting new global standards in customer experience.
### What is the ‘Dubai-it’ Philosophy?
The ‘Dubai-it Award’ isn’t just a trophy; it is a celebration of a unique work philosophy launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. As Sheikh Hamdan eloquently stated, *”Dubai-it means achieving something extraordinary with excellence in record time.”* It is about turning bold ambitions into tangible, high-quality results that improve the lives of residents and visitors alike.
### Why RTA Won: A Model of Speed and Efficiency
The Roads and Transport Authority (RTA) secured the award by embedding the ‘Dubai-it’ culture into its institutional DNA. According to the award committee, the RTA has successfully delivered major road, bridge, and tunnel projects—including the iconic Infinity Bridge—at **double the global benchmark for speed and efficiency**, all while maintaining superior quality and lower-than-average costs.
Key achievements that led to this recognition include:
* **Metro Punctuality:** A staggering 99.7% punctuality rate as the network continues to expand.
* **Travel Time Reduction:** Over 250 traffic improvements have contributed to cutting travel times by up to 60%.
* **Quick Wins:** Implementation of 117 “quick-win” improvements within just two years.
* **Instant Services:** Providing 82 services with zero waiting time, reflecting a customer-centric digital shift.
### Pioneering the Future of Mobility
The RTA is not just improving current infrastructure; it is anticipating the city’s future needs. The authority has made significant strides in autonomous mobility, developing AI-powered taxis and establishing the Air Taxi Station in Dubai. These initiatives advance the city’s goal of becoming a global leader in smart, sustainable transportation.
Mohammad Abdullah Al Gergawi, Chairman of the Executive Office of His Highness Sheikh Mohammed bin Rashid Al Maktoum, noted that the RTA’s model is built on sustained achievement and rapid responsiveness. By converting feedback into measurable improvements in under 24 hours, the RTA has turned challenges into opportunities for growth.
### A Shared Culture for Dubai’s Next Phase
The ‘Dubai-it’ initiative aims to embed this “extraordinary at speed” philosophy across all institutions and private companies. As reported by **Business Promotion24**, this approach is what strengthens Dubai’s global competitiveness and high quality of life.
Sheikh Hamdan’s congratulations serve as a reminder that in Dubai, every achievement is simply a stepping stone to the next. The RTA’s success sets a high bar for government entities worldwide, proving that with the right leadership and vision, the extraordinary can indeed become the standard.
For more updates on Dubai’s infrastructure and business news, stay tuned to **Business Promotion24**.
